So it’s 10am at work and I am trying to wade through my mountain of tasks in the few hours I’ve got before I need to pick up my son from daycare. The phone rings. The conversation goes like this:

Me: “Hello, Kalena speaking”

Call Center Cow: “Is this Kalena?“

Me: “Yes, who is this?”

Call Center Cow: “Hi Kalena, how ARE you?”

Me: “Fine thanks, who is this?”

Call Center Cow: “Do you have a few minutes?”

Me: “Who IS this?”

Call Center Cow: “My name is [whatever - didn’t catch it and it was probably made up anyway]. I’m calling from New York Commodities”

Me: [I hang up the phone]

30 second pause and then the phone rings again

Me: “Hello, Kalena speaking”

Call Center Cow: “Kalena, why did you just hang up on me?”

Me: “Didn’t you say you were calling from New York Commodities?”

Call Center Cow: “Yes, but I just wanted…”

Me: “Are you trying to sell me stocks?”

Call Center Cow: “No, actually options are different to stocks”

By now, I’ve got a serious case of phone rage.

Me: “Just a minute…”

At this point, I place the receiver on top of my PC speaker and turn the volume waaay up. It happens to be playing the world’s most annoying song, The Reflex by Duran Duran. (I knew those 80’s CDs would come in handy some day).

When I checked 5 minutes later, Call Center Cow had hung up. What a shame.

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