I travel around New Zealand regularly, giving in-person training workshops for the Institute of IT Professionals in various online marketing subjects. My most popular workshop by far has been Social Media for Business, likely because many businesses and organizations struggle to understand how best to integrate social into their existing marketing strategies.
During the workshop, I like to show attendees a range of case studies where businesses of all sizes have successfully used social media marketing to promote their products and services and grow their customer base. Some of the biggest success stories I share come from Facebook.
Today’s Fast Five features five of my favourite Facebook business success stories:
Here’s this week’s Fast Five:
1) Pigtails and Ponys – Remember the The Work Song Nanocluster episode of Big Bang Theory when the gang pitch in to help Penny with her hair clip crafting business *Penny Blossoms* and end up briefly turning it into a successful online business? Well, that’s what Pigtails and Ponys have done, but their success is ongoing. Founded in 2011, Pigtails and Ponys sold handmade headbands in local flea markets. The Indian hair accessories start-up then used Facebook Ads to grow what was once just a flea market booth into a thriving online business, with 70% of its customer base acquired on the platform.
2) Griffins Biscuits – This one is close to home for me. New Zealand based biscuit (cookie) manufacturer Griffins were surprised to find a Facebook page set up by a customer requesting that they re-instate a childhood favorite biscuit that hadn’t been produced for many years. Griffins implemented a Facebook survey to gauge reaction and re-introduced Choco-ade biscuits in response to demand. People bought over NZ $1.5 million worth in the first month, making it the number 1 selling product in the country.
3) Scoot Airlines – Singapore Airlines owned low-cost, long haul flight brand Scoot flies to 10 destinations around Asia Pacific. Scoot achieved impressive brand awareness and a 14x return-on-investment using Facebook to drive ticket sales for its Japan flight launch.
4) Michael Kors - Fashion retailer Michael Kors (of Project Runway fame) recently celebrated 5 million *likes* by launching a limited edition shoe – a zebra print sneaker, no less – for Facebook fans only. To buy the shoe in-store, fans had to quote the secret password. The launch drove a 16-point increase in awareness of Michael Kors sneakers and led to sellouts of some styles online and in stores.
5) Visit Florida – Florida’s official tourism marketing corporation Visit Florida wanted to promote family travel to Florida during the Summer months. Through its *Sunshine Moments* sweepstakes campaign on Facebook, Visit Florida saw a 10-point increase in people’s likelihood to consider Florida as their next vacation destination, with 18,481 people submitting photos in the sweepstakes and 279 million Facebook Ad impressions during the campaign.
Are you achieving this type of success on Facebook? I’d love to hear your stories in the comments.
*Image courtesy of Threadless.
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