Feb 24 2010

Twitter Says Yahoo! to a Larger Audience

Tag: news, search engines, search industry, social media, social search, twitter, yahooKalena Jordan @ 11:58 pm

Oooh you're back! Lookin good. Have you lost weight? Yes, that was a compliment designed to butter you up for my next question. Subscribed to my feed yet? :-)

Yahoo and Twitter announced a partnership today that will see Twitter provide Yahoo with access to their full tweet feed, nicknamed The Firehose.

The deal will result in tweets appearing in Yahoo Search as well as other Yahoo properties such as the Yahoo Homepage, Yahoo Mail and Yahoo Sports. Yahoo will also integrate Twitter clients into their various applications so that Twitter users can tweet from within the Yahoo network.

The partnership announcement was delivered to media with an embargo, but within a few hours the story broke on the blogosphere and Yahoo pretty much gave the game away with the *clues* they posted on Twitter.

With a worldwide audience of 600 million, Yahoo offers Twitter significant exposure to add to their existing partnerships with the other major search giants Bing and Google.

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Feb 23 2010

Study Proves Power of Top 5 Google Positions

Tag: google, google pagerank, news, organic search, seoKalena Jordan @ 11:28 pm

Ok, so I know this study is a few years old now, but for some reason, I’m seeing it for the first time this week and the graphic is a powerful one that I wanted to share.

A few years back, Cornell University ran an eye tracking study using undergraduate students to determine how people interact with Google SERPs. They instructed the students to perform searches in Google for 400 different queries, covering a diverse range of topics including movies, travel, music, politics, local and trivia.

Here’s the meat:

The study concluded that eye fixation on the first two listings took up half of the user’s attention span. After the second listing, the eye fixation dropped sharply. Search results 6 to 10 received roughly equal attention.

In terms of click through, nearly 80% of web searchers clicked on the top 3 search results, with  the top 5 spots receiving 88% of traffic. Most fascinating was that the difference in the number of clicks between position #1 and position #2 was over four times!

While the advent of Google personalized search, real time search and social search since the study has likely impacted these results somewhat, it still proves the power of holding a Top 5 position on Google, particularly a #1 if you can swing it.

Having recently attained a #1 position for a highly competitive search term where I’ve sat at position #2 for many months, I can personally vouch for the turbo boost impact of the top slot.

What about you? Have you noticed any trends that would verify the results of this study even today? Please share your observations in the comments.

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Feb 22 2010

An Overview of Bing Webmaster Center


Hands up those of you who have verified your sites with Google Webmaster Tools? Ok, good. Now keep your hands up if you’ve done the same for Yahoo Site Explorer? Hmmm a few hands dropped then.

Now keep your hands up if you’ve verified your site with Bing Webmaster Center? Oh dear.

Seems quite a few webmasters are concentrating on Google and forgetting about the other major search engines. If you want to understand how search engines interact with your site and find potential issues before they impact your traffic, you really need to verify your site and sitemaps with the big 3 and monitor your stats regularly.

Most people are familiar with Google Webmaster Tools and Yahoo Site Explorer, but today I want to give you a brief overview of Bing Webmaster Center.

To add a site to Bing Webmaster Center, simply login to your Bing account (or create a new one) and then type in a URL and a sitemap if you have one. You will be prompted to verify your site via either a meta verification tag you place in your home page header, or an XML file that you upload to your server.

Once you’ve verified your first site, you’ll see a dashboard that looks quite similar to Google Webmaster Tools, with the following tabs:

  • Summary – lists the date Bing last crawled your site, the number of indexed pages, your domain score and the top 5 pages of your site.
  • Profile – lists your URL, the verification process you used and the email address associated with your site.
  • Crawl Issues – lists any issues Bing discovered while crawling and indexing your site, such as 404 errors, malware infections and long dynamic URLs.
  • Backlinks – lists which webpages (including your own) are linking to your site.
  • Outbound Links – lists the web pages your site is linking to.
  • Keywords – allows you to see how your pages are performing in search results for specific keywords.
  • Sitemaps – provides various ways for you to notify MSNBot of new sitemaps or when you change an existing sitemap.

The following additional tools are available when you’re logged into Webmaster Center:

  • Robots.txt validator
  • HTTP verifier
  • Keyword research tool

So don’t ignore Bing Webmaster Center. Remember that Google is NOT the Internet.

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Feb 19 2010

Microhoo Deal Given Thumbs Up to Proceed


Microsoft and Yahoo announced today that their planned Search Alliance has been given the go-ahead by the U.S. Department of Justice and the European Commission without any restrictions.

The exact implementation is yet to be announced, but will involve Yahoo shifting their organic and paid search operations to Microsoft. Yahoo will then display primary search results from Bing and enhance them with Yahoo content.

From Yahoo’s official press release:

“Implementation of the deal is expected to begin in the coming days and will involve transitioning Yahoo!’s algorithmic and paid search platforms to Microsoft, with Yahoo! becoming the exclusive relationship sales force for both companies’ premium search advertisers globally. Once the transition is completed, the companies’ unified search marketplace will deliver improved innovation for consumers, better volume and efficiency for advertisers and better monetization opportunities for web publishers through a platform that contains a larger pool of search queries.”

Advertising for both companies will be managed by Microsoft’s adCenter platform (meaning the closure of Yahoo Search Marketing) and prices for all search ads will be set by AdCenter’s automated auction process.

According to a memo sent to all Yahoo advertisers today:

  • Yahoo Search Marketing advertisers will log into one place – Microsoft’s adCenter – to manage campaigns, for greater efficiency and a better ROI.
  • Yahoo is hoping to transition advertisers and partners in the U.S. prior to October 2010, but may wait until 2011 for efficiency reasons.
  • Advertisers will reach users on Yahoo! and Microsoft sites as well as other premium partner sites, with a single buy on adCenter.
  • Yahoo will give Search Marketing advertisers 3 months warning of any changes to take place.

The two search giants have created a web site dedicated to the partnership and Yahoo has implemented a Transition Center for advertisers.

What does it mean for the search industry? To use a silly dinosaur analogy, (because who doesn’t like those?), it means that Bing the Triceratops and Yahoo the Brontosaurus have just combined to become an aggressive Tyrannosaurus Rex that’s going on a hunt for the Google Gigantosaurus.

Should be quite a spectacle.

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Feb 18 2010

Dumbass of the Week: Facebook Users

Tag: Facebook, dumbasses, rants, usability, web designKalena Jordan @ 4:27 pm

DuhOh boy, you’re going to love this one.

It all began last week when Read Write Web, (a very popular blog based here in New Zealand), published a post about Facebook’s new partnership with AOL called FB Wants to Be Your One True Login.

Apparently the post started ranking in the top Google SERPs for *facebook login*. Nothing wrong with that so far, it makes perfect sense given the post title and TrustRank the site has built up in Google.

BUT, all these strange and inappropriately angry comments with excessive use of exclamation marks began appearing on the RWW post.

Comments like this:

“When can we log in?”

“I don’t like the new facebook. Why fix something that isn’t broken. this really sucks..”

“I just want to log in to Facebook – what with the red color and all?”

“Quit this crap and let me sign in!

“All I wanted to do was LOG IN TO MY FACE BOOK ACCOUNT! I don’t like this new way! “If it an’t broke why fix it?”

“Can we log into face book? This is crazy I want to get all my info off and be done with this.”

“How do you get in?”

“I just want to get into my Facebook page.”

“This is such a mess I can’t do a thing on my facebook . The changes you have made are ridiculous,I can’t even login!!!!!I am very upset!!!”

“I was just learning,why would you mess it up?”

“All I want to do is log in, this sucks!!!!!!!!!!!!!!!!!”

“The new facebook sucks> NOW LET ME IN.”

RWW staff were confused at first, but then it dawned on them. Instead of bookmarking Facebook.com or entering www.facebook.com in their browser address bar like anyone with half a brain, all these commenters were apparently typing *facebook login* into Google whenever they wanted to login to Facebook and then clicking randomly on one of the results. The RWW post just happened to be the one they clicked on.

Having arrived at the Read Write Web post about Facebook, they somehow thought it WAS the *new* Facebook, despite the completely different color, design and the very clear Read Write Web heading at the top of the page. Not only did they think they were AT Facebook, but these commenters, in their hundreds, somehow managed to ignore the post itself, work out how to comment ON the post and leave their inappropriate rants about how much the hated the *new* Facebook. Except for one commenter, who claimed he liked the new design.

As the hours wore on and the page rose even higher in the Google results for *facebook login*, the comments became even more inappropriately angry and amusing:

“I WANT THE OLD FACEBOOK BACK THIS SHIT IS WACK!!!!!”

“I am going to delete my account (IF I CAN EVER LOG IN) as this SUCKS BIG TIME ! If this does not get back to NORMAL you are going to lose a lot of folks who hate this and as you can see from all the comments they think it sucks too !!! facebook was great for connecting with old friends …now, NOT SO MUCH. SO HOW DO I LOG IN?”

“Bring me back old facebook this is sheet”

“I HATE THE NEW FACEBOOK PAGE , IN FACT I HAVE STARTED TO VISIT IT LESS, BECAUSE IT IS A HASSLE”

“Who’s idea was this?? Hope he’s not too big to fire cause he just LOST a bunch of faithful users. Chances are it’ll never be the same as it was before….cya”

“I’m going back to my f*ckin space u ass holes have to f*ck up a good this !!!!! dumn asses

To add to the hilarity, a Facebook user called Laraine (bless her heart), found a new way for Facebook users to solve their *problem*:

“For those of you that want to get in face book now just go to Bing..put in face book and search (or it will pop up) hit on face book login and it takes you  to your password page…i did it…. if this ever gets back to normal I will use the address bar from now on…..”

Read Write Web added a big bold paragraph to the original post stating *This site is not Facebook* and wrote a new post addressing the issue called We’re Still Not Facebook, but they continued to be bombarded with flames. It’s a little something I like to call The Walmart Effect.

There are two morals to this story:

1) There should be some type of study done on the correlation between IQ and the use of exclamation marks.

2) You need to design your web site and your software for the lowest common denominator.

I’m reminded of Damian Conway’s fantastic presentation at Webstock Web 2.Overwhelming – 22 Ways to Frustrate Your Visitors where he amusingly drilled into us that the majority of our web site users are NOT geeks, they’re NOT tech savvy and as this example shows, Dumb User Errors (DUE) are terrifyingly commonplace.

Make your stuff embarrassingly easy to use, because Dumb Happens.

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