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	<title>Ask Kalena &#187; social media</title>
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	<link>http://www.ask-kalena.com</link>
	<description>Your Daily Search Engine Advice Column</description>
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		<title>Death of Steve Jobs Fails to Break Twitter Record</title>
		<link>http://www.ask-kalena.com/social-media/death-of-steve-jobs-fails-to-break-twitter-record/</link>
		<comments>http://www.ask-kalena.com/social-media/death-of-steve-jobs-fails-to-break-twitter-record/#comments</comments>
		<pubDate>Sat, 08 Oct 2011 11:50:18 +0000</pubDate>
		<dc:creator>Kalena Jordan</dc:creator>
				<category><![CDATA[events]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.ask-kalena.com/?p=3093</guid>
		<description><![CDATA[We all heard the sad news yesterday that Steve Jobs, founder and visionary at Apple, had died at the age of 56 after a long battle with pancreatic cancer. I heard it from a client who lives one mile from Apple headquarters and was awoken by helicopters over his house at 4.30am. But most people [...]]]></description>
			<content:encoded><![CDATA[<p><a target="_blank" href="http://www.flickr.com/photos/twitteroffice/6219082960/sizes/o/in/photostream/"><img class="size-full wp-image-12142 alignright" src="http://www.sitepronews.com/wp-content/uploads/2011/10/steve-jobs-infographic.jpg" alt="RIP Steve Jobs" width="240" height="219" /></a>We all heard the sad news yesterday that Steve Jobs, founder and visionary at Apple, had died at the age of 56 after a long battle with pancreatic cancer.</p>
<p>I heard it from a client who lives one mile from Apple headquarters and was awoken by helicopters over his house at 4.30am. But most people heard about it via social media. Within seconds of an <a target="_blank" title="statement by Apple about Steve Jobs death" href="http://www.apple.com/pr/library/2011/10/05Statement-by-Apples-Board-of-Directors.html" target="_self">official statement</a> released by Apple, the first tweets started to appear.</p>
<blockquote><p><em>&#8220;#ThankYouSteve for the magic you brought to people&#8217;s lives.&#8221;</em></p>
<p><em>&#8220;iSad. RIP Steve Jobs for leaving your mark on technology.&#8221;</em></p>
<p><em>&#8220;My iPhone made all the difference during earthquakes on 4 Sept, 22 Feb &amp; 13 June &#8211; it found my kids &amp; reassured my family #eqnz #ThankYouSteve&#8221;</em></p>
<p><em>&#8220;Life is the only thing Bill Gates has beaten Steve Jobs at. #ThankYouSteve&#8221;</em></p>
<p><em>&#8220;Steve Jobs changed the world. We have lost a true pioneer and American visionary<em> #iSad #ThankYouSteve&#8221;</em></em></p></blockquote>
<p>Twitter users started spreading the news of Jobs&#8217;s death, adopting #SteveJobs #iSad and #ThankYouSteve hashtags attached to their tweets. For the first few hours, the rate of Twitter activity about Job&#8217;s death looked like it was going to break the tweet per second record of 8,868  tweets per second, set after U.S. R&amp;B artist Beyoncé  announced her  pregnancy at the MTV Video Music Awards in August.</p>
<p>Australian social media monitoring firm SR7 estimated that <a target="_blank" title="SR7 and Steve Jobs" href="http://www.sr7.com.au/2011/10/doing-the-job-forbes-data-reaffirms-twitter-outpouring-for-apple-founder-and-icon/" target="_self">Twitter  activity hit 10,000 tweets per second</a> following the announcement:</p>
<p><em>&#8220;We&#8217;re awaiting the official Twitter data to be released, however,  from the numbers that we&#8217;ve been monitoring through the day since the  announcement it&#8217;s certainly been trending to break that record,</em>&#8221; Peter  Fraser, co-founder of SR7, told the news agency Agence-France Presse.</p>
<p>TwitSprout went even futher, claiming <a target="_blank" title="TwitSprout" href="http://blog.twitsprout.com/post/11091787388/40k-tweets-per-minute-celebrate-steve-jobs" target="_self">tweet activity reached 42,000 per second</a> at one point.</p>
<p>But it was Twitter who finally revealed the truth. In a <a target="_blank" title="Forbes and Steve Jobs death" href="http://www.forbes.com/sites/jeffbercovici/2011/10/06/no-steve-jobss-death-did-not-set-a-twitter-record/" target="_self">statement given to Forbes</a> last night, a spokeswoman from Twitter said that their internal data showed a rate of 6,049 tweets per second. That’s faster than tweets following the death of Osama bin Laden (a little over 5,000 TPS), but below the 8,868 tweets per second that followed Beyonce&#8217;s pregnancy announcement.</p>
<p>But even though the death of the technology icon failed to break the all-time tweet record, Steve Job&#8217;s death *did* break Twitter temporarily. The site fell over for around 2 minutes under the weight of the heavy initial tweet load.</p>
<p>Apart from anything else, it&#8217;s an interesting insight into the growth of Twitter. Consider this: following Michael Jackson&#8217;s death in 2009 there were just 493 tweets per second being sent, yet this was still enough to crash the service.</p>
<p>As a final tribute to Steve Jobs and the impact he had, Twitter staff put together a <a target="_blank" title="steve jobs infographic portrait" href="http://www.flickr.com/photos/twitteroffice/6219082960/" target="_self">fascinating infographic portrait</a>, consisting of a <a target="_blank" href="http://www.flickr.com/photos/twitteroffice/6219082960/sizes/o/in/photostream/" target="_self">visualization of public #thankyousteve Tweets</a>, sent over about 4.5 hours yesterday.</p>
<p>RIP Steve Jobs.</p>
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		<title>Search Industry Job of the Week &#8211; Manager of Social Media</title>
		<link>http://www.ask-kalena.com/social-media/search-industry-job-of-the-week-manager-of-social-media/</link>
		<comments>http://www.ask-kalena.com/social-media/search-industry-job-of-the-week-manager-of-social-media/#comments</comments>
		<pubDate>Mon, 05 Sep 2011 11:25:20 +0000</pubDate>
		<dc:creator>Kalena Jordan</dc:creator>
				<category><![CDATA[jobs]]></category>
		<category><![CDATA[search industry]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://www.ask-kalena.com/?p=2999</guid>
		<description><![CDATA[Job Title: Manager of Social Media / Content Specialist Position Type: Full Time Name of Employer: Loyaltyworks Industry: Incentive / Loyalty Marketing Location: Atlanta (Perimeter area) USA Position Description: Loyaltyworks is a top 10 Atlanta marketing company seeking a protégé to our manager of digital marketing. Candidate must be smart and eager to learn. Position [...]]]></description>
			<content:encoded><![CDATA[<p><strong><img class="alignright" title="Job of the Week" src="http://www.ask-kalena.com/images/job-search.jpg" alt="Job of the week" width="244" height="177" />Job Title:</strong> Manager of Social Media / Content Specialist</p>
<p><strong>Position Type:</strong> Full Time<br />
<strong><br />
Name of Employer:</strong> Loyaltyworks<strong></strong></p>
<p><strong>Industry:</strong> Incentive / Loyalty Marketing<br />
<strong><br />
Location:</strong> Atlanta (Perimeter area) USA<br />
<strong><br />
Position Description: </strong></p>
<p>Loyaltyworks is a top 10 Atlanta marketing company seeking a protégé to our manager of digital marketing. Candidate must be smart and eager to learn. Position would grow to managing whole campaigns.</p>
<p><strong>Requirements:<br />
</strong></p>
<ul>
<li>Minimum 2 years education in digital marketing</li>
<li>Understanding of SEO, SEM and social media</li>
<li>Ability to write and post content</li>
<li>Create online library of white papers, blog posts, case studies, research, best practice guides, FAQs</li>
<li>Help drive web traffic through understanding Hubspot, Analystics, Facebook, Twitter and Salesforce</li>
<li>Most importantly, the ability and willingness to create a social media plan and implement it with the understanding that Web based sales leads are the life blood of our business</li>
</ul>
<p><strong>Benefits:</strong> Paid health, optional dental, matching 401K, profit sharing, bonuses<strong>.</strong></p>
<p><strong>Salary Range:</strong> Unknown<br />
<strong><br />
Closing Date:</strong> Unknown<strong></strong><a target="_blank" title="Vortala Careers" href="http://www.vortala.com/web/design/75L.htm" target="_blank"><br />
</a><strong><br />
Contact:</strong> damerow@incentivesolutions.com</p>
<p>For more search industry job vacancies, or to post a job vacancy visit <a target="_blank" title="Search Engine College Jobs Board" href="http://www.searchenginecollege.com/jobs" target="_blank">Search Engine College Jobs Board</a>.</p>
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		<title>Is Social Media bringing back our sense of community?</title>
		<link>http://www.ask-kalena.com/social-media/is-social-media-bringing-back-our-sense-of-community/</link>
		<comments>http://www.ask-kalena.com/social-media/is-social-media-bringing-back-our-sense-of-community/#comments</comments>
		<pubDate>Thu, 18 Aug 2011 14:01:10 +0000</pubDate>
		<dc:creator>Kalena Jordan</dc:creator>
				<category><![CDATA[events]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[smx]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[srch eng bootcamp]]></category>

		<guid isPermaLink="false">http://www.ask-kalena.com/?p=2960</guid>
		<description><![CDATA[I&#8217;m writing this post from an aeroplane, winging my way home from Sydney after a speaking gig and general geek catchup at Online Marketer Bootcamp today. I&#8217;m a regular speaker at these Bootcamps and SMX shows across Australia and New Zealand, but despite being a 10 year conference veteran, I always learn something new. (By [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright" style="margin: 10px;" title="Winner of Search Engine College training courses" src="http://www.searchenginecollege.com/sec_images/sscourse-winner-aug11.JPG" alt="voucher presented to winner of SEC training courses" width="450" height="369" />I&#8217;m writing this post from an aeroplane, winging my way home from Sydney after a speaking gig and general geek catchup at <a target="_blank" title="Online Marketer Conferences" href="http://www.onlinemarketer.net.au/">Online Marketer Bootcamp</a> today.</p>
<p>I&#8217;m a regular speaker at these Bootcamps and SMX shows across Australia and New Zealand, but despite being a 10 year conference veteran, I always learn something new. (By the way, the photo is me handing over a voucher for Search Engine College training to the value of $1,495 to a lucky Bootcamp attendee).</p>
<p>Today&#8217;s event was fairly small compared to the larger SMX-branded events, but I actually found the smaller crowd both switched-on and highly engaging. I&#8217;m not sure if it was because many of them were small to medium businesses rather than staff of large ad agencies or marketing departments, but these guys were truly interested in what we had to say and how they could use the information immediately.</p>
<p>Many audience members made the effort to track me down during the breaks or after the show to ask questions or simply let me know how much they took away from my session.  Quite a few of the attendees run their own companies and (like me) are responsible for all marketing, advertising and management aspects of their business. They desperately needed SEO, PPC and Social Media explained to them in 30 minutes grabs, minus the industry jargon and in real actionable terms that they could implement NOW. As impossible as that sounds, I think we actually delivered that today.</p>
<p>I spoke about one of my favorite subjects, <em>How to use Twitter for Business</em> (watch this space for a summary) and it was rewarding to see a few light bulbs go off in the crowd as they worked out how they could apply some of the case studies I presented to their own businesses, whether they were a one person company or part of a multi-national corporation.</p>
<p>But what really struck me about today was that the attendees were really keen to share what they knew about the subject matter (whether learned today or in the past) with other attendees. There was genuine excitement in the break out sessions where people were just completely open and honest about their own experiences in the marketing space, the successess and failures, and a willingness to share and learn that I haven&#8217;t witnessed at a conference for a couple of years.</p>
<p>At larger shows I&#8217;ve been to in the past, attendees tend to be quite secretive about what they do, who they work for, what agencies they use and what methodologies they employ. Not today. Today was all about connecting, engaging and sharing as much as possible. I&#8217;m convinced this is a by-product of our increasing involvement with social media. I sense that sites like Twitter, Facebook, LinkedIn and so on are encouraging us to talk to each other again.</p>
<p>I overheard lots of conversations that began with <em>&#8220;I follow you on Twitter&#8221;</em> or <em>&#8220;I saw your Facebook post the other day&#8221;</em> or <em>&#8220;I heard you ask for information about X &#8211; here&#8217;s a link that might help&#8221;</em>. Despite the generational hype that we have lost our ability to communicate without a modem, I actually think our sense of community is returning.</p>
<p>Bring it on I say.</p>
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		<title>McDonalds Dip Their Toe in Social Media, Have it Cut Off</title>
		<link>http://www.ask-kalena.com/social-media/mcdonalds-dip-their-toe-in-social-media-have-it-cut-off/</link>
		<comments>http://www.ask-kalena.com/social-media/mcdonalds-dip-their-toe-in-social-media-have-it-cut-off/#comments</comments>
		<pubDate>Tue, 08 Feb 2011 10:31:57 +0000</pubDate>
		<dc:creator>Kalena Jordan</dc:creator>
				<category><![CDATA[news]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.ask-kalena.com/?p=2729</guid>
		<description><![CDATA[Last night, McDonalds New Zealand decided to launch a Twitter account via @MaccasNZ. According to their first tweet, the move was to copycat their competitors Burger King and Subway: &#8220;Decided to join @burgerkingNZ &#38; @subwaynz and get Twitter. Follow us for promotions and cool stuff!&#8221; I noticed their account this morning and decided to follow [...]]]></description>
			<content:encoded><![CDATA[<p><a target="_blank" rel="attachment wp-att-2737" href="http://www.ask-kalena.com/social-media/mcdonalds-dip-their-toe-in-social-media-have-it-cut-off/attachment/maccas/"><img class="alignright size-full wp-image-2737" style="margin-top: 10px; margin-bottom: 10px;" title="maccas" src="http://www.ask-kalena.com/wp-content/uploads/2011/02/maccas.jpg" alt="" width="287" height="102" /></a>Last night, McDonalds New Zealand decided to launch a Twitter account via <a href="http://www.twitter.com/maccasnz">@MaccasNZ</a>. According to their first tweet, the move was to copycat their competitors Burger King and Subway:</p>
<blockquote><p><em>&#8220;Decided to join @burgerkingNZ &amp; @subwaynz and get Twitter. Follow us for promotions and cool stuff!&#8221; </em></p></blockquote>
<p>I noticed their account this morning and decided to follow to see how such a major brand would proceed to dip their toe into the Twitterverse. It was like watching a train wreck.</p>
<p>The launch failed on a number of levels:</p>
<p>1) The <a target="_blank" href="http://twitter.com/MaccasNZ/status/34530986297393152">first tweet</a> basically said they&#8217;re only on Twitter because their competitors are. Sorry but the *Me Too* factor is not reason enough to get excited. Neither is &#8220;Follow us for cool stuff!&#8221; Yawn.</p>
<p>2) Their second tweet was grammatically incorrect: <em>&#8220;Wanna win with McDonalds&#8221;</em> (missing a question mark). Also, win what? Ok, these are pretty minor issues, but you&#8217;d think such a major company would assign somebody with a better grasp of English to represent their brand, wouldn&#8217;t you?</p>
<p>3) Their third tweet simply revealed how bored the person manning their Twitter account actually is:</p>
<p><em>&#8220;I think it&#8217;s time for McDonalds&#8221;</em></p>
<p>How underwhelming.</p>
<p>4) However, it was their fourth tweet that really scratched FAIL into the golden arches:</p>
<blockquote><p><em>&#8220;Shakey town Christchurch I think you could do with some McDonald&#8217;s #eqnz&#8221;</em></p></blockquote>
<p>For those of you reading this unfamiliar with the #eqnz hashtag &#8211; it stands for Earthquake New Zealand and it was adopted following the <a href="http://www.ask-kalena.com/personal/christchurch-rocks-literally-in-a-7-1-earthquake/">7.1 magnitude earthquake</a> we had last September. As anyone who lives in Christchurch will tell you, we feel a certain ownership of the #eqnz hashtag and do NOT appreciate accounts that use it to spam or promote non-earthquake related content.</p>
<p>After @MaccasNZ included the hashtag in the above tweet, Christchurch-based tweeps became quite vocal about what they saw as blatant abuse of the tag:</p>
<p><a target="_blank" href="http://www.twitter.com/kcolbin">@kcolbin</a> tweeted: <a target="_blank" href="http://twitter.com/kcolbin/statuses/34822382174605312">&#8220;@MaccasNZ Please don&#8217;t spam the #eqnz hashtag.&#8221;</a></p>
<p>This was followed by retweets by <a target="_blank" href="http://www.twitter.com/7point1squared">@7point1squared</a> and <a target="_blank" href="http://www.twitter.com/wendydavie">@WendyDavie</a>.</p>
<p>Then @esoap tweeted: <a target="_blank" href="http://twitter.com/esoap/statuses/34896062577643520">RT @MaccasNZ Shakey town Christchurch I think you could do with some McDonald&#8217;s #eqnz * MCD use twitter to spam earthquake thread in NZ</a></p>
<p>And just like that, New Zealand&#8217;s most recognized brand offended their audience. During their first 24 hours on Twitter.</p>
<p>5) Not to be outdone, their 5th tweet reveals they don&#8217;t know the difference a possessive and a plural: <em>&#8220;Grab one of the McDonald&#8217;s dinner box&#8217;s tonight&#8221;. </em>(Thanks<em> </em><a target="_blank" href="http://www.twitter.com/ThisCJ">@ThisCJ</a> for pointing out this one!)<em>.<br />
</em></p>
<p>Apart from the fact that it has taken the NZ arm of this major brand so long to embrace Twitter, I&#8217;m curious as to who they have running their account and whether that person has any solid experience on Twitter. They certainly don&#8217;t seem to have twetiquette. Nor do they seem to have a grasp of English grammar.</p>
<p><strong>Somebody just pointed out to me that the account is not verified, so perhaps this isn&#8217;t an authentic account</strong>. But, if it is (and I&#8217;m checking), the brand has gotten off to an awful start. Even if it isn&#8217;t verified, this would appear to be a case of brand-jacking that has gone unchecked for more than 24 hours. Neither is a great scenario. McDonalds seem to be having better success with their <a target="_blank" href="http://www.facebook.com/McDonaldsNZ">Facebook account</a> though.</p>
<p>Let this be a lesson &#8211; don&#8217;t trust just anyone to represent your brand via a Twitter account. It&#8217;s not the job for some junior staffer and it&#8217;s not the job for your PR department. Marketing staff might be the obvious choice, but you need to find someone who is social, has experience in the medium and has a solid knowledge of your business and target market. Whether that person is internal or external staff doesn&#8217;t matter, in my opinion, as long as they&#8217;re the right fit.</p>
<p>Meanwhile, it&#8217;s fascinating to watch the drama unfold. Dare I say, I&#8217;m lovin it.</p>
<p><strong>Postscript 1:</strong> The consensus is that this is NOT an official account endorsed or created by McDonalds New Zealand. I&#8217;ve tracked down the Twitter accounts for McDonalds marketing and both @McDonaldsCorp and a representative of McDonald&#8217;s advertising agency in New Zealand have both denied the account is official and claim to have known nothing about it.</p>
<p><strong>Postscript 2</strong>: On their <a target="_blank" href="http://www.facebook.com/McDonaldsNZ">Facebook page</a>, McDonalds New Zealand has publicly responded to my question about @MaccasNZ with the following statement:</p>
<blockquote><p><em>&#8220;Hi Kalena &#8211; nope, that&#8217;s not us, but thanks for alerting us &#8211; we&#8217;re looking into it.&#8221;</em></p></blockquote>
<p>So there you have it folks. A brand-jacking it was &#8211; but instead of satire, the purpose of the @MaccasNZ account appears to have been legitimate promotion that has backfired. Will be interesting to see if they manage to shut it down or replace it with an official account.</p>
<p><strong>Postscript 3</strong>: The profile for @MaccasNZ has just been changed from <em>&#8220;Official Twitter for McDonalds NZ&#8221;</em> to <em>&#8220;UN-official Twitter for McDonalds NZ&#8221;</em>.  So clearly, some pressure has been applied from Golden Arch HQ.</p>
<p><strong>Postscript 4</strong>: <strong>Turns out @MaccasNZ *IS* an official account for McDonalds NZ</strong>. Two new tweets today reveal the true story behind the account:</p>
<blockquote><p><em>&#8220;Sorry we got off on the wrong foot. We are a McDonalds franchise acting on behalf of McDonalds New Zealand.&#8221;</em></p>
<p><em>&#8220;Also we are sorry for the mistakes in our tweets, New to twitter and letting certain staff use the account = not a good idea.&#8221;</em></p></blockquote>
<p>They&#8217;ve removed the offending tweet containing the #eqnz hashtag, as well as the one containing the grammatically incorrect apostrophe. The profile for @MaccasNZ has been changed AGAIN to read <em>&#8220;</em><em><em>A t</em>witter for McDonalds to communicate with its followers from New Zealand.</em><em>&#8220;</em></p>
<p>So as I suspected, these were the actions of a well-meaning franchisee who created an official account without official permission and assigned the account to an inexperienced staff member.</p>
<p>Great to see them reveal the true nature of the account and fess up to their social media FAIL. Hooray for transparency and well done McDonalds New Zealand for following up.</p>
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		<title>Facebook *Likes* Bing and the Feeling&#8217;s Mutual</title>
		<link>http://www.ask-kalena.com/social-media/facebook-likes-bing-and-the-feelings-mutual/</link>
		<comments>http://www.ask-kalena.com/social-media/facebook-likes-bing-and-the-feelings-mutual/#comments</comments>
		<pubDate>Sun, 19 Dec 2010 14:19:06 +0000</pubDate>
		<dc:creator>Kalena Jordan</dc:creator>
				<category><![CDATA[bing]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[social search]]></category>

		<guid isPermaLink="false">http://www.ask-kalena.com/?p=2654</guid>
		<description><![CDATA[Following on from their recent partnership with Facebook, Bing have introduced some new social search enhancements to their search results this week. Now if you conduct a search on Bing and your search results include a specific link that has also been &#8220;liked&#8221; by your Facebook friend Jane Doe, a &#8220;Jane Doe Liked This&#8221; message [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: right;"><a href="http://www.ask-kalena.com/wp-content/uploads/2010/12/bing-fb-like-serp.jpg" target="_blank"><img class="size-full wp-image-2668 alignright" style="margin: 10px;" title="bing-fb-like-serp-75percent" src="http://www.ask-kalena.com/wp-content/uploads/2010/12/bing-fb-like-serp-75percent1.jpg" alt="facebook like in bing serp" width="402" height="315" /></a></p>
<p>Following on from their recent <a target="_blank" title="Facebook / Bing partnership" href="http://www.bing.com/community/site_blogs/b/search/archive/2010/10/13/bing-gets-more-social-with-facebook.aspx" target="_blank">partnership with Facebook</a>, Bing have introduced some new social search enhancements to their search results this week.</p>
<p>Now if you conduct a search on Bing and your search results include a specific link that has also been &#8220;liked&#8221; by your Facebook friend Jane Doe, a <em>&#8220;Jane Doe Liked This&#8221;</em> message will be highlighted within the Bing search results page.</p>
<p>You can see the *liked* feature highlighted in the attached SERP screengrab (click to zoom).</p>
<p>From <a target="_blank" href="http://www.bing.com/community/site_blogs/b/search/archive/2010/12/14/bing-feature-update-discover-more-things-your-friends-like.aspx">Bing&#8217;s official blog post</a>:</p>
<blockquote><p><em>&#8220;Over the last several weeks, we introduced the new *Liked* results feature that uses the basis of your query to surmise your intent and surface relevant stories or websites  that your friends on Facebook have liked with a nice answer, called out somewhere on the page. Based on the positive customer feedback, we are taking this feature a step further expanding the results to include even more sites.&#8221;</em></p></blockquote>
<p>The feature is part of Bing&#8217;s new approach to integrate social signals into their algorithm to enhance the searcher&#8217;s overall experience.</p>
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		<title>Social Networking and the Overshare Generation</title>
		<link>http://www.ask-kalena.com/articles/social-networking-and-the-overshare-generation/</link>
		<comments>http://www.ask-kalena.com/articles/social-networking-and-the-overshare-generation/#comments</comments>
		<pubDate>Wed, 25 Aug 2010 11:04:12 +0000</pubDate>
		<dc:creator>Kalena Jordan</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[geo targeting]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://www.ask-kalena.com/?p=2345</guid>
		<description><![CDATA[There have been a lot of stories in the media lately about cyber-stalking and privacy issues on the Internet. It seems to be a knee jerk reaction to the tsunami of social networking that has occurred in the past few years. Or is it? Are the media over-reacting? Or have we forgotten what privacy is [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-medium wp-image-2346" title="please-rob-me-sml" src="http://www.ask-kalena.com/wp-content/uploads/2010/08/please-rob-me-sml-300x106.jpg" alt="please-rob-me-sml" width="300" height="106" />There have been a lot of stories in the media lately about cyber-stalking and privacy issues on the Internet. It seems to be a knee jerk reaction to the tsunami of social networking that has occurred in the past few years. Or is it? Are the media over-reacting? Or have we forgotten what privacy is in the age of the World Wide Web?</p>
<p><strong>The Rise of Oversharing</strong></p>
<p>Back in the late 1990&#8242;s, many people didn&#8217;t even use their real names on the Internet. Email addresses were usually aliases or nicknames in an attempt to retain as much privacy as possible. But with the rise in popularity of social media services such as <a target="_blank" href="http://www.twitter.com/">Twitter</a>, <a target="_blank" href="http://www.facebook.com/">Facebook</a> and <a target="_blank" href="http://www.myspace.com/">MySpace</a> has come a rise in online confidence.</p>
<p>The new Internet generation doesn&#8217;t seem to have the privacy hang ups or suspicions their parents had about sharing information with strangers over the net. In fact, this younger generation of cyber savvy has an alarmingly high comfort level when it comes to communicating personal information about their lives on the Web.</p>
<p>The premise is that everyone in your social circle not only wants to know but NEEDS to know when you are buying that tall frappuccino from @starbucks. That they need to know precisely where you are and what you are doing every minute of the day. This new phenomenon is called <a target="_blank" href="http://www.urbandictionary.com/define.php?term=overshare">oversharing</a> and it has privacy experts worried.<span id="more-2345"></span></p>
<p>&#8220;People put data up on the web and they just don&#8217;t realize the implications of this data&#8221; says Martin Cocker, Executive Director of <a target="_blank" href="http://www.netsafe.org.nz">NetSafe</a>, a non-profit organization that promotes safe and responsible use of Cyberspace.</p>
<p><strong>Location Based Oversharing</strong></p>
<p>It&#8217;s not just our increasingly high comfort level with a lack of online privacy, but the way people are sharing and socializing online that has changed dramatically, particularly in the past 12 months.</p>
<p>Services like<a target="_blank" href="http://gowalla.com/">Gowalla</a> and <a target="_blank" href="http://foursquare.com/">FourSquare</a> focus on location-based social networking. Using your phone or mobile Internet device, you log into these sites and announce where in the world you are and what you are doing there e.g. &#8220;Kalena is at City Fitness Gym taking a Zumba class.&#8221;</p>
<p>The process is called *checking in.* You can check in from parks, bars, museums, restaurants, libraries or anywhere you care to create a location. The idea is to let your online friends know where you are and you earn points, badges and rewards (both tangible and intangible) based on your activity.</p>
<p>Sounds like harmless fun, right? But there&#8217;s a seedier side to location-based social networks. Not only does it encourage stalking by your exes, your boss and your mother, but it opens you up to the very real possibility of a criminal attack. How?</p>
<p>Gowalla, FourSquare and other location-based social sites post your exact geographical location including the precise GPS co-ordinates of your current location. Some naive users of these social sites actually register their home address as a *place* and then *check in* when they arrive at the location of their homes.</p>
<p>If you are particularly obsessive about posting your location status on either of these sites, ANYONE with an Internet connection can track your movements at all times of the day &#8211; when you leave home, what time you arrive at work, where you decide to grab lunch, etc.</p>
<p>Many people also cross-link their location status updates with their Facebook and Twitter accounts, sharing their whereabouts with an ever-widening public circle. Not only could stalkers have a field day with this information, but it can make it very easy for cyber criminals and hackers to steal your identity.</p>
<p>Unfortunately, it&#8217;s not just your identity that can be stolen.</p>
<p><strong>The Perfect Storm for Crime</strong></p>
<p>If you are a regular user of location-based social networking sites, it&#8217;s child&#8217;s play for criminals to know when you leave your house unattended. Match this with an overshare on Twitter about your recent iPad or flat screen TV purchase and you&#8217;ve got the perfect storm for a break and enter.</p>
<p>To point out how simple it is for criminals to take advantage of our silly oversharing nature, programming students Frank Groeneveld, Barry Borsboom, Boy van Amstel set up <a target="_blank" href="http://pleaserobme.com/">Please Rob Me</a> in February this year. The site consisted of a live stream of tweets from people who were *checking in* at locations other than their Home address on FourSquare and cross-posting the information to Twitter.</p>
<p>The site included a location-based filter and would-be burglars were encouraged (tongue-in-cheek) to view *recent empty homes* and *new opportunities.* When asked why they built such a site, Groeneveld, Orsboom and van Amstel responded:</p>
<p>&#8220;These new technologies make it increasingly easy to share potentially sensitive personal information, like your exact location. The danger is publicly telling people where you are. This is because it leaves one place you&#8217;re definitely not&#8230;home. So here we are; on one end we&#8217;re leaving lights on when we&#8217;re going on a holiday, and on the other we&#8217;re telling everybody on the internet we&#8217;re not home&#8230;&#8221;</p>
<p>Reaction to the site was enormous and angry. Groeneveld, Orsboom and van Amstel discussed the logic behind the site in their <a target="_blank" href="http://www.cdt.org/blogs/cdt/over-sharing-and-location-awareness">recent guest post</a> for the Center for Democracy and Technology:</p>
<p>&#8220;Our intention is not, and never has been, to have people burgled&#8230; The goal of the website is to raise some awareness on this issue and have people think about how they use services like Foursquare, Gowalla, BrightKite, Twitter, Google Buzz etc. Everybody can get this information.&#8221;</p>
<p><strong>How Easy Is It?</strong></p>
<p><a target="_blank" href="http://www.twitter.com/davidfarrier">David Farrier</a>, a journalist for TV3 in New Zealand decided to find out how vulnerable users of location-based social networks are. He researched profiles on FourSquare and Facebook and found a couple of people in his geographical area of Auckland. They had willingly published their photos and home co-ordinates as public *places* on Foursquare so with the help of his in-car GPS, <a target="_blank" href="http://www.3news.co.nz/How-safe-are-you-from-stalkers/tabid/423/articleID/168453/Default.aspx">he went to visit them</a> at their homes, keen to share with them all the information he had learned about them online, like the fact they had been out for dinner 14 times in the past month and enjoyed listening to the band Pet Shop Boys. Naturally they were freaked out and didn&#8217;t let him in, but as he pointed out, &#8220;It&#8217;s a bit weird, I don&#8217;t know why they wouldn&#8217;t let me in, they had made ALL this information available to complete strangers on the Internet.&#8221;</p>
<p><strong>Photo Tracking</strong></p>
<p>So this is all a bit confronting. But did you know that you may be sharing your location even if you don&#8217;t use location-based social sites? Photos you take with smart phones and upload to the web are automatically embedded with GPS tracking data that can easily be deciphered to provide precise location co-ordinates.</p>
<p>So that Twitpic Jennifer Lopez <a target="_blank" title="J-Lo bling brag tweet" href="http://twitpic.com/2e0nfh" target="_blank">brag-tweeted last week</a> of her diamond bling might be admired by a burglar who now has the exact GPS co-ordinates of her house. Or the snapshot I tweeted last week of <a target="_blank" href="http://twitpic.com/2at0ja">All Blacks rugby legend Dan Carter</a> working out at my gym can pinpoint his exact whereabouts to anyone with photo decoding software. Anyone coming across the photo on the Web could track Dan&#8217;s physical location down and start stalking (sorry Dan).</p>
<p><strong>The Disappearance of Online Privacy</strong></p>
<p>An organization in the US called the Electronic Frontier Foundation has developed a <a target="_blank" href="http://www.eff.org/wp/ locational-privacy">white paper</a> on the potential dangers of exposing our locational privacy. Authors Andrew Blumberg and Peter Eckersley write:</p>
<p>&#8220;Over the next decade, systems which create and store digital records of people&#8217;s movements through public space will be woven inextricably into the fabric of everyday life&#8230; These systems are marvelously innovative and they promise benefits ranging from increased convenience to transformative new kinds of social interaction. Unfortunately, these systems pose a dramatic threat to locational privacy.&#8221;</p>
<p>To those who pose the argument that law-abiding citizens don&#8217;t need privacy, Blumberg and Eckersley offer this:</p>
<p>&#8220;It&#8217;s not just the government, or law enforcement, or criminals or political enemies you might want to be protected from. Your co-workers don&#8217;t need to know how late you work or where you shop. Your sister&#8217;s ex-boyfriend doesn&#8217;t need to know how often she spends the night at her new boyfriend&#8217;s apartment.&#8221;</p>
<p><strong>Is it All Just Scaremongering?</strong></p>
<p>Ask one of the cyber savvy crowd if they&#8217;re afraid of their loss of privacy on the Internet and they&#8217;ll likely send you an eye roll emoticon. Many claim that privacy experts are overreacting and that the media are just scaremongering. They make the point that privacy is breached offline all the time.</p>
<p>&#8220;New privacy scare! If you know someone&#8217;s name you can look up their phone number and home address in the *phone book*&#8221;, posts <a target="_blank" href="http://www.dynamicbusiness.com.au/articles/articles-news/facebook-privacy-social-plugins-1519.html">David Olsen</a>, blogger for Dynamic Business Magazine in response to Facebook&#8217;s recent privacy issues.</p>
<p><strong>The Bottom Line</strong></p>
<p>Whether you think it&#8217;s harmless or not, the data people are willing to share online is increasing every day. It&#8217;s part of the &#8220;everyone else is doing it&#8221; mentality that&#8217;s alive and well on the Internet.</p>
<p>Experts are right when they say that users are becoming too blasé about their privacy and safety. The bottom line is that most people don&#8217;t keep track of how much data they are sharing. They&#8217;re lazy, they&#8217;re social, they&#8217;re mobile and they tend to ignore the privacy settings of their favorite web applications.</p>
<p>&#8220;Social networks have increased enormously in size and number. Most of them allow you to relay messages between different sites and it&#8217;s easy to lose track of just how much information you might be giving away and how many people have free access to it&#8221;, say Groeneveld, Orsboom and van Amstel.</p>
<p>&#8220;It&#8217;s important to be aware of privacy settings, to control the reach your messages have. If you allow your messages to travel between different social networks, this becomes more complicated. Information you trust to your friends might end up somewhere else.&#8221;</p>
<p>I don&#8217;t know about you, but I&#8217;ve just deleted my Foursquare account.</p>
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		<title>Facebook Places Takes Geolocation Networking to 500 Million</title>
		<link>http://www.ask-kalena.com/social-media/facebook-places-takes-geolocation-networking-to-500-million/</link>
		<comments>http://www.ask-kalena.com/social-media/facebook-places-takes-geolocation-networking-to-500-million/#comments</comments>
		<pubDate>Thu, 19 Aug 2010 11:34:02 +0000</pubDate>
		<dc:creator>Kalena Jordan</dc:creator>
				<category><![CDATA[Facebook]]></category>
		<category><![CDATA[geo targeting]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[tools]]></category>

		<guid isPermaLink="false">http://www.ask-kalena.com/?p=2342</guid>
		<description><![CDATA[Amid great live streaming fanfare and back slapping, Facebook officially launched their location-based social networking application Facebook Places today. TechCrunch were keen to point out that they spotted the product before the launch even began, but the fact that Facebook were working on geo-networking functionality has been a poorly kept secret for a while now. [...]]]></description>
			<content:encoded><![CDATA[<p><img class="size-full wp-image-7411 alignright" style="margin: 10px" src="http://www.sitepronews.com/wp-content/uploads/2010/08/facebook-places-grab.jpg" alt="facebook-places-grab" width="173" height="336" />Amid great <a target="_blank" title="Facebook Live" href="http://apps.facebook.com/facebooklive/" target="_blank">live streaming fanfare</a> and back slapping, Facebook officially launched their location-based social networking application <a target="_blank" title="Facebook Places official post" href="http://blog.facebook.com/blog.php?post=418175202130" target="_blank">Facebook Places</a> today.</p>
<p>TechCrunch were <a target="_blank" title="TechCrunch on Facebook Places" href="http://techcrunch.com/2010/08/18/facebook-places/" target="_blank">keen to point out</a> that they spotted the product before the launch even began, but the  fact that Facebook were working on geo-networking functionality has been  a poorly kept secret for a while now.</p>
<p>So what exactly IS Facebook Places? Think of it as a combination of <a target="_blank" title="Foursquare" href="http://www.foursquare.com" target="_blank">Foursquare</a> and <a target="_blank" title="Gowalla" href="http://www.gowalla.com" target="_blank">Gowalla</a> but available on Facebook. Which is interesting because Facebook have *partnered* with both of  these supposedly rival companies. More about that later, but for now, here&#8217;s how it works:</p>
<p><strong>How it Works</strong></p>
<p>You need to download the latest version of <a target="_blank" title="Facebook for iPhone" href="http://www.facebook.com/iphone" target="_blank">Facebook&#8217;s iPhone application</a> OR if your mobile browser supports HTML 5 and geolocation, you also can access Places from <a target="_blank" title="Facebook Touch" href="http://touch.facebook.com/" target="_blank">touch.facebook.com</a>.</p>
<p>Open the application of your choice and tap the &#8220;Check In&#8221; button (sound familiar?). A list of nearby places will show. Choose the place that matches where you are and check in. If it&#8217;s not on the list, you can add or search for it. Your check-in will show up in the Recent Activity section for that place and also create a status update from you in your friends&#8217; News Feeds.</p>
<p><strong>Who Else is Here?</strong></p>
<p>Similar to tagging a friend in a photo, you can tag other Facebook friends who happen to be with you during check in and include a status update about what you&#8217;re doing at the location.</p>
<p>The <em>&#8220;People Here Now&#8221;</em> section allows you to stalk check what other Facebook users have checked in recently to the same place. Facebook suggests this is a way for you to meet like minded people, but I can imagine this feature becoming a privacy issue for some. Thankfully, Facebook have provided a way for people to opt-out of being shown in the <em>People Here Now</em> feature.</p>
<p><strong>Does it Make Foursquare and Gowalla Obsolete?</strong></p>
<p>Given that the check-in and recent activity features of Facebook Places are nearly identical to what Foursquare and Gowalla currently offer, there was some talk about whether there was room in the market for all three geolocation services.</p>
<p>However, both companies have worked with Facebook in the past and both were invited to partner with Facebook Places. Staff from each even spoke at today&#8217;s launch about their partnership. But let&#8217;s face it, what choice did they have?</p>
<p>Apparently, both Foursquare and Gowalla are going to allow users to publish their check-ins to their Facebook feeds and even transfer their pins and badges to Facebook Places. I&#8217;m sure the carrot of Facebook&#8217;s 500 million members was a tasty one, but you have to wonder if this will mean long term redundancy for Gowalla and Foursquare.</p>
<p><strong>Privacy Issues</strong></p>
<p>Having learned from their mistake with the profile privacy settings, Facebook have given users more privacy control over Places. You can only tag your existing Facebook friends during check-in and your check-ins will only be visible to your friends by default, although you can change this to public.</p>
<p>Just like removing yourself from a photo tag, you can remove any Places tag or check-in or tag. You also have the choice to turn off the ability for friends to check you in at Places. To do this, go to your Privacy Settings and turn off the setting to &#8220;Let Friends Check Me In.&#8221;</p>
<p>Facebook Places is currently only available within the US but should roll out to more countries within the next few weeks.</p>
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		<title>Q and A: How do I remove lies and false accusations about me on Google?</title>
		<link>http://www.ask-kalena.com/social-media/q-and-a-how-do-i-remove-lies-and-false-accusations-about-me-on-google/</link>
		<comments>http://www.ask-kalena.com/social-media/q-and-a-how-do-i-remove-lies-and-false-accusations-about-me-on-google/#comments</comments>
		<pubDate>Wed, 07 Jul 2010 05:10:21 +0000</pubDate>
		<dc:creator>Peter Newsome</dc:creator>
				<category><![CDATA[google]]></category>
		<category><![CDATA[legal stuff]]></category>
		<category><![CDATA[Q and A]]></category>
		<category><![CDATA[reputation tracking]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[social search]]></category>

		<guid isPermaLink="false">http://www.ask-kalena.com/?p=2234</guid>
		<description><![CDATA[Dear Kalena&#8230; How do I remove lies, and false accusations about me on Google? Please help! Rudy Dear Rudy Google provide the following support articles that may help: Remove information from Google: Remove a page or site from Google&#8217;s search results and if the information is of a personal nature, you may also find this [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.ask-kalena.com/images/question-button.jpg" alt="Question" width="116" height="106" align="right" />Dear Kalena&#8230;</p>
<p>How do I remove lies, and false accusations about me on Google? Please help!</p>
<p>Rudy</p>
<blockquote></blockquote>
<p>Dear Rudy</p>
<p>Google provide the following support articles that may help: <a target="_blank" href="http://www.google.com/support/websearch/bin/answer.py?hl=en&amp;answer=164734">Remove information from Google: Remove a page or site from Google&#8217;s search results</a> and if the information is of a personal nature, you may also find this useful: <a target="_blank" href="http://www.google.com/support/webmasters/bin/answer.py?answer=164133">Personal information in search results</a>.</p>
<p>Google&#8217;s job as a search engine is to find, sort and categorize information.  They can only index what they find, so my first suggestion would be to try and avoid doing things or annoying people which could inspire them to create false information in the first place. Sometimes this is easier said than done, in which case, you should really go after the source of the information and not Google.  Try contacting the website owners who are publishing the false information and ask them to stop (either politely or by threatening legal action).</p>
<p>You could also try and make the lies and false information work in your favor. Respond intelligently and politely explaining how the information could have been misconstrued and then provide the readers with the correct info.</p>
<p>If this isn&#8217;t possible, then the next thing you can do is create favorable information about yourself on various third party websites.  Setup social media profiles on all the major networks, offer to guest blog, distribute articles and press releases about you and your company etc. Then build links to promote these third party sites.  If done well, this can outrank the negative information about you.</p>
<p>Hope this helps!</p>
<p>Cheers</p>
<p>Peter Newsome<br />
<a target="_blank" href="http://www.sitemost.com.au/blog">SiteMost SEO Services</a></p>
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		<title>Twitter and Privacy: History Never Retweets</title>
		<link>http://www.ask-kalena.com/articles/twitter-and-privacy-history-never-retweets/</link>
		<comments>http://www.ask-kalena.com/articles/twitter-and-privacy-history-never-retweets/#comments</comments>
		<pubDate>Wed, 30 Jun 2010 02:29:56 +0000</pubDate>
		<dc:creator>Kalena Jordan</dc:creator>
				<category><![CDATA[articles]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[social search]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.ask-kalena.com/?p=2223</guid>
		<description><![CDATA[Ever had a case of the *tipsy tweets*? You know what I&#8217;m talking about. The type of tweets you&#8217;d never post to Twitter sober but that seem highly amusing after a couple of alcoholic beverages. The ones you rush to delete on Monday morning in a coffee-induced panic when you remember what or who you [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright" title="twitter privacy" src="http://www.ask-kalena.com/images/twitter-bird-legal.jpg" alt="" width="221" height="151" />Ever had a case of the *tipsy tweets*?</p>
<p>You know what I&#8217;m talking about. The type of tweets you&#8217;d never post to Twitter sober but that seem highly amusing after a couple of alcoholic beverages. The ones you rush to delete on Monday morning in a coffee-induced panic when you remember what or who you tweeted. Yeah those.</p>
<p>Well, the next time your fingertip hovers over the send button after you&#8217;ve had a few, you might want to think twice about letting it make contact with the keyboard.</p>
<p>It turns out that the <a target="_blank" title="Library of Congress" href="http://www.loc.gov/index.html" target="_self">Library of Congress</a> has decided to digitally archive EVERY public tweet that has been posted to Twitter since the site launched in 2006. With 50 million tweets processed by Twitter every day, that adds up to billions of messages.</p>
<p><strong>The Announcement</strong></p>
<p>The news came in mid April, first via the <a target="_blank" title="LOC on Twitter" href="http://twitter.com/librarycongress/status/12169442690" target="_self">Library of Congress&#8217;s own Twitter account</a> and then via public announcement during Twitter&#8217;s first <a target="_blank" title="Chirp Conference" href="http://chirp.twitter.com/" target="_self">Chirp conference</a> for developers. This was followed up by blog posts from both <a target="_blank" title="LOC on Twitter partnership" href="http://blogs.loc.gov/loc/2010/04/how-tweet-it-is-library-acquires-entire-twitter-archive/">the Library</a> and <a target="_blank" title="Twitter on LOC deal" href="http://blog.twitter.com/2010/04/tweet-preservation.html">Twitter</a>.</p>
<p><strong>Why Archive Tweets?</strong></p>
<p>So why the interest in digitally archiving tweets and is it really necessary? Staff at the Library of Congress think so:</p>
<blockquote><p><em>&#8220;Twitter is part of the historical record of communication, news reporting, and social trends &#8211; all of which complement the Library’s existing cultural heritage collections.  It is a direct record of important events such as the 2008 U.S. presidential election or the *Green Revolution* in Iran. It also serves as a news feed with minute-by-minute headlines from major news sources such as Reuters, The Wall Street Journal and The New York Times. </em></p>
<p><em>At the same time, it is a platform for citizen journalism with many significant events being first reported by eyewitnesses,&#8221;</em> said Matt Raymond, the Library of Congress&#8217;s Director of Communications.</p>
<p><em>&#8220;Individually tweets might seem insignificant, but viewed in the aggregate, they can be a resource for future generations to understand life in the 21st century.&#8221;</em></p></blockquote>
<p><strong>Don&#8217;t Panic</strong></p>
<p>Now before you panic about your entire Twitter history being laid bare to a grubby public, you should know that there are some protections in place.</p>
<p>Twitter has insisted there be at least a six-month window between the original date of a tweet and its date of availability for internal library use, non-commercial research, public display and preservation by the Library of Congress. Private account information and deleted tweets will not be part of the archive. Neither will linked information such as pictures and URLs.</p>
<p>The Electronic Privacy Information Center in Washington also doesn&#8217;t see a problem with it:</p>
<blockquote><p><em>&#8220;I think folks understand that whatever they post on Twitter is meant to be searchable&#8221;</em>, says their senior counsel John Verdi.</p>
<p><em>&#8220;I don&#8217;t see a big issue here.&#8221;</em></p></blockquote>
<p>That might change, he says, if the US government tried to identify individuals through their tweets or by cross checking user tweets with their information from other federal databases.</p>
<p>Personally, I can see this happening unless further protections are put in place. It’s probably happening every day.</p>
<p><strong>Gift Wrapped</strong></p>
<p>It&#8217;s important to note that the Library did not purchase the archive. It was gifted from Twitter and the original <a target="_blank" href="http://blogs.loc.gov/loc/files/2010/04/LOC-Twitter.pdf" target="_blank">legal document outlining the donation</a> [PDF link] is publicly available via PDF.</p>
<p>&#8220;Recently, the Library of Congress signaled to us that the public tweets we have all been creating over the years are important and worthy of preservation. Since Twitter began, billions of tweets have been created&#8221;, says Twitter co-founder Biz Stone in their official blog post about the donation:</p>
<blockquote><p><em>&#8220;Today, fifty-five million tweets a day are sent to Twitter and that number is climbing sharply. A tiny percentage of accounts are protected but most of these tweets are created with the intent that they will be publicly available. Over the years, tweets have become part of significant global events around the world &#8211; from historic elections to devastating disasters.&#8221;</em></p>
<p><em>&#8220;It is our pleasure to donate access to the entire archive of public Tweets to the Library of Congress for preservation and research.&#8221;</em></p></blockquote>
<p><strong>About the Library of Congress</strong></p>
<p>The Library of Congress is the oldest federal cultural institution in the United States and it is the largest library in the world, regularly researched by government staff, law enforcement agencies, law firms, authors, scholars, scientists, students and academics. The Library receives more than 1.75 million readers and visitors annually and employs a staff of more than 3,600. According to Twitter, it&#8217;s a logical home for their archive.</p>
<p><strong>What Does it All Mean?</strong></p>
<p>So with billions of tweets added to the federal archive, how can we expect the data to be used? With Twitter&#8217;s entire history archived, it shouldn&#8217;t be long before we see tweets being used as evidence in criminal trials and various lawsuits.</p>
<p>Tweets have already been cited in defamation cases such as <a target="_blank" title="Twitter defamation lawsuit" href="http://www.freedomproject.us/post-exchange/Article-Judge_dismisses_twitter_defamation_lawsuit.aspx">the one between 25 year-old Chicago resident Amanda Bonnen and her landlord, Horizon Group Management LLC</a>. Following a disagreement with Horizon Group about mold allegedly found in her apartment, Bonnen posted on her public Twitter account:</p>
<p><em>&#8220;Who said sleeping in a moldy apartment was bad for you? Horizon realty thinks it’s okay&#8221;</em>, to which Horizon Group responded with a defamation case to the tune of USD 50,000.</p>
<p>Although a Google-cache of her now deactivated account shows she had just 17 followers, Horizon claimed Bonnen’s tweet severely damaged their good name because it was published &#8220;worldwide&#8221;. Ironically, the publicity the case received probably did more damage to Horizon&#8217;s public image than Bonnen&#8217;s limited tweet. The case was thrown out due to lack of specific context in the tweet, but it does set an interesting precedent for other potential cases.</p>
<p>Whatever the legal and privacy implications, knowing your tweets are being preserved for historical significance and stored in the same building as priceless documents like the Declaration of Independence, should be somewhat humbling.</p>
<p>Who knows, future generations may one day point to your <em>&#8220;OMG you guys! @justinbieber just walked into @starbucks!&#8221;</em> tweet with the same awe reserved for George Washington’s copy of the US Constitution.</p>
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		<title>Q and A: What is the best way to use social bookmarking for my blog posts?</title>
		<link>http://www.ask-kalena.com/social-media/q-and-a-what-is-the-best-way-to-use-social-bookmarking-for-my-blog-posts/</link>
		<comments>http://www.ask-kalena.com/social-media/q-and-a-what-is-the-best-way-to-use-social-bookmarking-for-my-blog-posts/#comments</comments>
		<pubDate>Thu, 24 Jun 2010 06:02:29 +0000</pubDate>
		<dc:creator>Kalena Jordan</dc:creator>
				<category><![CDATA[blogging]]></category>
		<category><![CDATA[Q and A]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[videos]]></category>
		<category><![CDATA[wordpress]]></category>

		<guid isPermaLink="false">http://www.ask-kalena.com/?p=2208</guid>
		<description><![CDATA[Hi Kalena&#8230; I am trialling social bookmarking submission sites. I just installed Only Wire to find it does not actually really work. I though this was a good one and now I have lost my faith a bit in using an automated service to achieve this objective. I see you have a list of icons [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.ask-kalena.com/images/question-button.jpg" alt="Question" width="116" height="106" align="right" />Hi Kalena&#8230;</p>
<p>I am trialling social bookmarking submission sites. I just installed Only Wire to find it does not actually really work. I though this was a good one and now I have lost my faith a bit in using an automated service to achieve this objective.</p>
<p>I see you have a list of icons at the bottom of your blog. Have you manually put them there or do you use a piece of software or an online tool for that? I want to start using the power of submission to social bookmarking sites.</p>
<p>What is your view on that? How will it help rankings and how much time should we put into this effort? Can you suggest one that does work well?</p>
<p>Jen</p>
<blockquote></blockquote>
<p>Hi Jen</p>
<p>I decided to answer your question via video today. The plugin that I mention in the video is <a target="_blank" title="Sociable" href="http://blogplay.com/sociable-for-wordpress/" target="_blank">Sociable</a> for WordPress.</p>
<p><a target="_blank" title="Sociable" href="http://push.cx/sociable" target="_blank"></a></p>
<p>To learn more about social bookmarking for your blog, please view my video answer below:</p>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="344" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/MTZEcS-bM2Q&amp;hl=en&amp;fs=1" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="425" height="344" src="http://www.youtube.com/v/MTZEcS-bM2Q&amp;hl=en&amp;fs=1" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p>If for some reason the embedded video doesn&#8217;t work, you can <a target="_blank" title="Ask Kalena - Q and A - Social bookmarking" href="http://www.youtube.com/watch?v=MTZEcS-bM2Q" target="_blank">view the video on YouTube</a>.</p>
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