Ask Kalena

You look familiar. Are you on Twitter? Subscribed to my feed yet?

So apparently Google have rolled out a new home page to some regional datacenters today with significant changes to both the search function and Search Engine Results Pages (SERPs).

Search Engine College tutor Micky Stuivenberg (@contentwriteroz) alerted me to the changes via Twitter – which she had been observing on Google Australia since midday today. Micky says she is seeing the following:

1) The radio button options that used to appear under the search box at Google.com.au to Search: *the web* or *pages from Australia* have disappeared.

2) A searcher’s default location now appears under the search box on the SERPs (Micky’s says Sydney although she is located on the NSW mid North coast). See this demonstrated in image 2 below.

3) On SERPs, the main search options that used to appear at the top of the page and are now also listed in a left hand navigation column:

• Everything (default)
• News
• Images
• Videos
• Maps
• Blogs
• Shopping
• Books
• More

These options appear to be dynamic, based on your user search preferences. You can filter the navigation to only display *blogs* for example.

3) Underneath that it has the option to search only pages from your region (a long way from the search box!)

4) Then there are 3 options to search results for

• Any time (default)
• Latest
• past 2 days

5) Then the standard view (default) with Wonder wheel.

6) At the bottom of the redesigned SERPs is a button for *More search tools*.

Here’s a couple of screen grabs of the changes:

A major difference is that all the above options are now displayed permanently on the SERPs, whereas before you had to click *show options* to see all of them. The changes can only be viewed on selected data-centers right now – I’m not seeing them yet so am grateful to Micky for the scoop!

I haven’t seen any posts about it on official Google blogs, although it may be related to the local search changes they announced recently.

I’ve only seen one other blog discussing the revisions so far, so I think it’s fair to call BREAKING on this one.

* images courtesy of @contentwriteroz and Softpedia

Ok, so I know this study is a few years old now, but for some reason, I’m seeing it for the first time this week and the graphic is a powerful one that I wanted to share.

A few years back, Cornell University ran an eye tracking study using undergraduate students to determine how people interact with Google SERPs. They instructed the students to perform searches in Google for 400 different queries, covering a diverse range of topics including movies, travel, music, politics, local and trivia.

Here’s the meat:

The study concluded that eye fixation on the first two listings took up half of the user’s attention span. After the second listing, the eye fixation dropped sharply. Search results 6 to 10 received roughly equal attention.

In terms of click through, nearly 80% of web searchers clicked on the top 3 search results, with  the top 5 spots receiving 88% of traffic. Most fascinating was that the difference in the number of clicks between position #1 and position #2 was over four times!

While the advent of Google personalized search, real time search and social search since the study has likely impacted these results somewhat, it still proves the power of holding a Top 5 position on Google, particularly a #1 if you can swing it.

Having recently attained a #1 position for a highly competitive search term where I’ve sat at position #2 for many months, I can personally vouch for the turbo boost impact of the top slot.

What about you? Have you noticed any trends that would verify the results of this study even today? Please share your observations in the comments.

Dear Kalena…

I see some of the SEO Consultants guarantee for 1st page listing in Google is this possible to guarantee for 1st page listing?

Thanks

This is one of the most common questions that we, as SEO’s have to deal with and the short answer is “No”. No company (other than the search engines themselves) can, with 100% certainty, ensure you a 1st page listing in the organic search results. The paid / sponsored listings are a little different and it is quite possible to guarantee those results, but not for the organic stuff.

[shameless plug] A couple of years ago I discussed this on my own blog with the post What rank checking and nose picking have in common, but even Google advises against using SEO’s who guarantee results. They state:

No one can guarantee a #1 ranking on Google.

Beware of SEOs that claim to guarantee rankings, allege a “special relationship” with Google, or advertise a “priority submit” to Google. There is no priority submit for Google. In fact, the only way to submit a site to Google directly is through our Add URL page or by submitting a Sitemap and you can do this yourself at no cost whatsoever.

While we, as SEO’s are often quite confident in our skills which have been acquired through years of testing, reading, experimentation and interacting with other SEO’s – the fact of the matter is, we have no control over what (and when) search algorithm changes are going to happen. Further to that, the results that one persons sees may differ considerably due to geographic locations, personalised search data / history, universal search, local business search listings and the list goes on and on.

If you’d like to read more information on this topic, Rand at SEOmoz has put together a great post about Why Reputable SEO Firms Don’t Promise Guaranteed Search Engine Rankings.

Hope this helps

Peter Newsome
SiteMost – Brisbane SEO

Dear Kalena…

I was wondering if you have an active ppc program if this hurts you in natural search optimization since your paying for keyword placement. Why would Google/Yahoo rank you high if your already paying them lots of money. I tested this by pausing my Yahoo ad for 1 month and sure enough my keywords are all on front page when beforehand they were are pages 3-5. Too nervous to do with Google since we spend a lot per month.

Billy

Hi Billy,

This is a topic which has been much debated over the years, but the short answer is No, running a PPC Campaign will have no “direct” impact on your rankings.

People have speculated that using PPC might improve your rankings (as a reward by the search engine) or – as you’ve have suggested – decrease your rankings (presumably to encourage people to click on the ads).

It should be very easy to test, and many people have tried to prove it one way or the other – but I am unaware of any conclusive proof.  Even though your test seems to suggest a correlation between your PPC and organic rankings, you only appear to have done a part of the test.  In order to prove the correlation you would need to turn on and off your PPC campaign over an extended period and track this against changes in your rankings.

In my opening sentence above, I emphasized that there is no “direct” effect, because running an aggressive  PPC campaign could in fact have an indirect impact on your organic rankings – in a couple of different ways :

1. By running PPC you will get extra traffic in a shorter amount of time, and the data that this generates can help you to tweak and improve factors that can influence your organic rankings.  For example, through using a broad range of keyword phrases on your campaigns – and by looking at the impressions you get, you will get an idea of which phrases are being searched most often.  You should also be able to determine which keywords are converting better.  By focusing your optimisation efforts on high volume and higher converting phrases, you will boost your rankings and your sales or enquiries.
2. Running PPC will also raise the visibility of your brand and your site. You will be getting extra visitors – and if they like what they see they are likely to link to your site.  This in itself will also improve your organic rankings.

Andy Henderson
Ireckon Web Marketing

I recently wrote a piece for SiteProNews on Google Caffeine and thought I’d share the link with you here.

The article covers a search query experiment I undertook comparing SERPs on the existing uncaffeinated Google and Google Caffeine. The results are surprising!

See this visual comparison for a snapshot.

Check out the full article here:

Google Caffeine – A Taste Test