Google Analytics: Workshops in Auckland, Wellington

google-keyI’ve been running training workshops in conjunction with the Institute of IT Professionals (IITP) here in New Zealand now for over 2 years and really enjoy it.

The next round of workshops coming up are on the subject of: Using Google Analytics to Increase Website Traffic and Conversions.

These half-day workshops will show you step-by-step how to set up Google Analytics and what key metrics to track in order to measure the success and improve the performance of your web site. Included will be real-life case studies, practical examples and sample reports that you can immediately adapt to suit your own requirements.

Whether you’re an IT staffer, marketer, coder, manager or business owner, making sense of your web traffic and conversion rate is hugely important to understanding if your online business is thriving or floundering.

At the end of the course attendees will be able to:

  • Set up a Google Analytics account
  • Implement Google Analytics tracking code into their site
  • Determine which are the most important web site metrics to track
  • Track visitor pathways that lead to conversions
  • See how their web site visitors are interacting with their site
  • See what keywords are providing the most traffic to their site
  • See what web sites are providing the most traffic to their site
  • See what pages on their site are the most popular
  • Track various marketing campaigns in Google Analytics e.g. AdWords, SEO, email campaigns
  • Determine the best performance indicators for their web site
  • Interpret analytics data and make web site decisions based on that data
  • Create meaningful web site analytics reports for customers and stakeholders

Below are the details and booking links for Auckland and Wellington events, so please share with anyone you know who might benefit from attending:

Using Google Analytics to Increase Website Traffic and Conversions – Auckland
Date: 13 November 2014
Time: 1:00 pm – 5:00 pm
Venue: CBD Office Level 4, 17 Albert Street, Auckland

Using Google Analytics to Increase Website Traffic and Conversions – Wellington
Date: 10 November 2014
Time: 1:00 pm – 5:00 pm
Venue: NZICA Level 7, Tower Building, 50 Customhouse Quay, Wellington

Hope to see you there!

 

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Fast Five in Search – Week 40, 2014

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Lots of very interesting tech and search news this week. A couple of game changers for those of us using search channels to market products and services.

Here’s this week’s Fast Five:

1) Google AdWords Offers Ad Creatives at Scale for PPC by Jessica Lee at Search Engine Watch. This month, Google launched the ability for AdWords advertisers to create ads using custom parameters that you want inserted into your ads. Using a spreadsheet you pre-fill, the feature allows AdWords to retrieve product information that is most relevant to what each customer is searching for and dynamically insert it into your ad text.

2) New Panda Update Rolling Out, Google Takes Another Stand Against Thin Content by Matt Southern of Search Engine Journal. Earlier this week, an analyst at Google UK let slip that a new Panda update was in the process of being rolled out to the Google algorithm. Matt has the scoop on what you can expect from this update.

3) The Yahoo Directory – Once the Internet’s Most Important Search Engine – Is to Close by Danny Sullivan of Search Engine Land. This news came as a bit of a shock. As someone whose job (for years) consisted of submitting client sites to the Yahoo Directory, it was an *end of an era* moment to hear the Directory would be closing down. I’m with Danny on this one – Yahoo has cruelly glossed over the closure of the Directory that started the entire company AKA “Jerry and David’s Guide to the World Wide Web”. So long Yahoo Directory.

4) Want to Improve Your Blog’s Conversion Rates? 11 Tests to Try by Pamela Vaughan of HubSpot. In this post, Pamela shares some logical testing formulas for improving your blog’s conversion rate. Suggested items for testing include Click Through Rate, content balance, calls to action and publishing rate.

and finally…

5) 14 Conversion Rate Optimization Tools Every Expert Needs by Steven Macdonald of Search Engine Journal. This one does exactly what it says on the label. Steven has provided a handy list of tools for testing your conversion rate, conveniently categorized by topics such as Analytics, Research and Testing. Be sure to bookmark this one.

Happy reading!

*Image courtesy of Threadless.

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Fast Five in Search – Week 18, 2014

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If you’re a search marketer, or even a marketer in general, time to have a deep dive into your site analytics may be a luxury you don’t have. That’s why I’m often asked what are the most important site metrics that marketers should look at.

That’s where dashboards can make your day. Google Analytics dashboards are pre-created templates of custom metrics that are then shared. The data isn’t shared, just the template, so they can be shared across different Analytics accounts and different profiles.

So this week’s Fast Five features 5 of my favorite Analytics dashboards. You simply need to click on each link and you will be prompted to add the dashboard to your analytics account. Feel free to share!

Here’s this week’s Fast Five:

1) SEO Standard Dashboard – I can’t remember who originally shared this dashboard with me, but I use it pretty much every week. The metrics in this dashboard configuration include most of the important SEO ones you need to check. Top organic landing pages, top organic keywords, highest converting organic keywords etc.

2) Social Media Dashboard by Justin Cutroni. This dashboard was created by a Google staffer and works just like it says on the pack. It includes all the social media related site metrics you’ll ever need to look at and some that you won’t, including traffic from social sources, most socially shared content, value of socially engaged.

3) Revenue Dashboard – Again, I don’t know who shared this one with me, but thank you. It includes metrics such as visits and revenue, top keywords by revenue and top referrers by revenue.

4) Ecommerce Dashboard by Blast Analytics. This one includes the standard revenue metrics such as conversion rate and total product revenue, but also ecommerce-specific metrics like average order value and number of transactions.

and finally…

5) Occam’s Razor Awesomeness by analytics evangelist Avinash Kaushik. This one’s not for the faint-hearted. Named for Kaushik’s blog, this dashboard incorporates all of his favorite custom segments and custom reports – nearly 20 views in total, plus a custom digital dashboard.

Happy dashboarding!

*Image courtesy of Threadless.

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Fast Five in Search – Week 12, 2014

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This week I’ve been madly studying in preparation to take the Google Analytics Individual Qualification (GAIQ) Exam.

I’d heard the degree of difficulty for the exam had been ratcheted up a notch or two since I last took it, PLUS additional questions have been added to cover the new features of Analytics (such as Multi-Channel Funnels and Attribution Modeling), so I wanted to make sure I was extra prepared.

My studies provided handy fodder for this week’s Fast Five. So I present: Five Useful Resources to Help you Pass the Google Analytics Individual Qualification Exam.

Here they are:

1) Digital Analytics Fundamentals by Analytics Academy. This is your first stop on the exam cram journey. This 6 unit course consists of over 20 short videos explaining all the basic features of Google Analytics, including brand new features recently added in the latest version. The course includes a 20 question final assessment with content taken from a random selection of topics included in the videos. I recommend taking this assessment twice – once when you start cramming and again just before you take the GAIQ exam.

2) Google Analytics Resources by Google Analytics. This is the main hub for official Analytics help – including supporting documenation, FAQs, YouTube Videos, developer notes, online courses, blogs and technical manuals. Anything you need clarification on can be found here.

3) Google Analytics Test by Various Contributors. This wonderful site is a free Community Learning Project put together by various marketers, analysts and Google Analytics specialists around the world. It consists of over 300 sample questions about Google Analytics that you can use to test your Analytics knowledge in random samples of 5, 10, 20 or more questions at a time.

I thought I had a very good knowledge benchmark of Analytics until I took my first couple of tests from this site. Ouch. Needless to say, I spent a LOT of time here. Some of the questions are stale as they are based on previous versions of Google Analytics, but you are able to comment on the questions and suggest reviews. I learned more from some of the question comment threads than the questions themselves!

4) How to Pass the Google Analytics IQ Test in Two Days by Jatin Sharma. In this detailed blog post, Jatin shares his tips for passing the GAIQ Exam with a high score in just 2 days. The post includes detail about the test experience and links to resources he used to cram.

and finally…

5) Google Analytics Reference Guide (PDF) by Blast Analytics and Marketing. There are a few Analytics *Cheat Sheets* around, but I like this one because the layout is crystal clear, the topic headings are in logical sequence and it includes a page of RegEx shorthand, meta-characters and wild-cards that don’t make my eyes cross.

Happy cramming!

*Image courtesy of Threadless.

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Fast Five in Search – Week 10, 2014

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Hi folks. Running late today, so let’s get straight to the good stuff. This week’s Fast Five in Search is all about web analytics. Enjoy…

Here’s this week’s Fast Five:

1) 8 Custom Reports from the Google Analytics Solutions Gallery by Rachelle Maisner in the Google Analytics blog. If you regularly get lost in your Google Analytics, but have a hard time extracting the right data to show the right people, you’ll LOVE this post. The Solutions Gallery is a free and public platform that allows users to share custom reports, segments and dashboards. In this post, Rachelle introduces us to the Gallery and shares 5 of her own custom Google Analytics report templates that you can import into your own Analytics account with one click. Invaluable stuff.

2) Top 10 Social Media Analytics Tools by Devindra Hardawar of Venture Beat. Most people now use tools to analyze the impact of their social media activities. But which ones are the best? In this post, Devindra makes a start on a top 10 list of the best social media analytics tools on the Web and asks for your input to grow the list further.

3) Introduction to Google Tag Manager (video) by Google Analytics. For those of you not using it yet, Google Tag Manager is a free tool that makes it easy for marketers to add and update website tags including conversion tracking, site analytics and remarketing, without needing to edit your website code. This video shows you how to set up an account and manage your tags.

4) Conversion Tracking with Campaign Analytics by Bing Ads. This tutorial explains step-by-step how to set up Bing Ads conversion tracking using their Campaign Analytics tool.

and finally…

5) 10 Web Analytics Trends for 2014 by Mark Ryan of Mashable. Here Mark outlines the major advancements in analytics that were made in 2013 and sets the scene for what we can expect in 2014 in terms of improvements and new features to help us better understand our web audiences.

Happy reading!

*Image courtesy of Threadless.

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