Can you please settle an argument we are having in the office?
My boss is suggesting that we should bid on our brand name in AdWords to make sure we come up at the top of Google searches. I don’t think we need to because we are already coming up high in the organic search results for our brand keywords.
Wouldn’t it just be a waste of money to pay for an ad?
Sorry, but in this case, I agree with your boss 🙂 . I think it’s good practice to bid on your own brand with pay per click advertising, for a variety of reasons:
1) Studies have shown that brands that rank high in both organic results AND paid ads receive more conversions than brands that just use one or the other, due to the saturation factor and extra brand exposure gained.
2) Unless you use paid search ads, you cannot guarantee that your brand will show up in the top search results for brand or product related searches. Organic search results will look different for everyone, based on their location, search terms used, their search history and personal preferences. The only way to guarantee a top spot is to pay for it. Also, ads will usually gain more clicks than organic results, depending on their location on the page, so you want to make sure you grab that brand click, no matter what prompts it.
3) You cannot control HOW your site will be shown in the search results unless you use paid advertising. Organic results may display the content of your page title, or a random snippet of text from your page, depending on the assumed context and what the search engine deems to be the most relevant. The organic click may also take visitors to a landing page you didn’t expect. Whereas your paid ad will show your brand in exactly the context you choose and take clickers to your preferred landing page.
4) If you have distributors or affiliates for your brand, it is possible that they may out-rank you in the organic search results for your brand-related keywords, therefore grabbing the click and making the sale, resulting in some loss of $ via commission. Making sure your ads out-rank them means you retain the full $ for any conversions.
If you are still sceptical, may I suggest reading Brad Geddes’ excellent article Should You Bid On A Keyword If You Rank Organically For That Term? where he shares the results of several detailed experiments to debunk the myth of PPC cannibalization.
Like to teach yourself AdWords? Start here.