About Kalena Jordan

In my day job, I'm Director of Studies and tutor at the online training institution Search Engine College. In my spare time, I'm a search engine agony aunt and SEO to global clients. I've been marketing websites online since 1996 and blogging about search since 2002. To learn more, visit

What to Include in a Web Site Audit

What to include in a web site auditThe other day, I found the very first web site audit that I ever performed for a client’s site, way back in 2000. The page load times were hilarious!

But it got me thinking about how things have changed over the years and how sophisticated web site audits need to be these days. From the conversations I’ve had, there is still some confusion over what should be included in a web site audit.

This prompted me to write an article What to Include in a Web Site Audit which has been published over at SiteProNews.  Let me know what you think!

Workshops: Social Media Marketing for Business

venn-diagram-smm

Social Media Venn Diagram

If you’re in New Zealand, you are probably familiar with the Institute of IT Professionals.

The IITP is New Zealand’s oldest, non-profit professional body of IT members throughout the country. As well as an excellent mentoring program, the IITP run a series of professional development workshops across NZ on various IT, business and marketing subjects.

I’ve been running training workshops in conjunction with IITP now for over 12 months and really enjoy it. The next round of workshops coming up are on the subject of Social Media Marketing for Business.

This full-day workshop will show you step-by-step how to implement a social media marketing strategy for a business of any size. Included will be real-life case studies, practical examples and clever ideas for using Twitter, Facebook, Google+, YouTube and other social media channels that you can immediately adapt to suit your own requirements.

It will be a fun day, with some group activities, games and (if time permits), live analysis of existing social media strategies of willing attendees.

Below are the details and booking links for Wellington and Auckland events, so please share with anyone you know who might benefit from attending:

Social Media Marketing for Business – Wellington
Date: 14 May 2013
Time: 9:00 am – 5:00 pm
Venue: Terrace Conference Centre

Social Media Marketing for Business – Auckland
Date: 16 May 2013
Time: 9:00 am – 5:00 pm
Venue: University of Otago House

Thanks for your support!

 

Google AdWords Glitch Locks Out Account Holders

There appears to be a major glitch happening in Google AdWords right now that is preventing a large number of account holders in Australia and New Zealand from accessing their campaigns.

It all started about 8pm last night – I had my MCC account loaded and I tried to shift beween client accounts when I found I couldn’t get the campaigns to load. I tried to shift back to the client I was working on previously and found I couldn’t get their campaigns to load either.

So I tried several other client accounts, clicking on the campaigns tab – with the same result – a rolling *loading* icon, which eventually resolves to a blank screen where the campaign details should be (see image).

adwords fail

AdWords campaigns failing to load

So I logged out of my MCC account and tried to log in to an individual account, only to receive the same error. I could login to the accounts, but could not view any campaigns. I took to Twitter and asked if anyone else was having trouble and so far it seems as though only account holders in Australia and New Zealand are affected.

Google emailed an announcement this week, advising that account holders in Asia Pacific were being moved from Google Ireland to Google Singapore for billing purposes (can you say tax break?), so I have a sneaking suspicion that this outage is related.

But this is mission critical stuff – the only way for my clients to control their AdWords accounts right now is to remove their credit card details! At the time of publishing this post, it’s been 17 hours without campaign access to my client accounts and my clients are getting antsy. I have a good mind to demand all click costs during this outage be reimbursed to their accounts.

The other problem is that I can’t grade assignments of my PPC students at Search Engine College because I can’t see their accounts to grade them! I’ve tried contacting Google via Twitter and through the AdWords Support team, but I’m yet to hear back.

Regardless, I’ll be interested in hearing Google’s excuses for this one. I’ll keep tabs on the length of the outage and report back when I know more.

Are you having trouble accessing your accounts right now? Please leave a comment if you are.

Postscript: Paul from AdWords California was kind enough to email me (and comment on this post) to confirm the issue and let me know they were working on it. Thankfully, it was resolved about 2 hours after this post was published. Turns out it was simply a bug in the system. Not sure if they got it ironed out completely, because I had trouble accessing the Billing tab in my MCC account this morning, but at least I can edit client accounts now.

 

 

Keyword Theme Visualization Tool: Bubble My Page

A student sent me this link today: Bubble My Page and I thought it was a fantastic little tool to share with everyone.

Bubble My PageBubble My Page is basically an interactive keyword density / tag visualisation tool. Enter your choice of URL and you’ll see a set of tag bubbles come back. The larger the bubble, the more frequently the keyword / tag is found on the page. Hover over a bubble and see the number of repetitions found on the page.

It’s also a snapshot of how search engines would view the page in terms of keyword density / search query relevance. I can already see some fantastic uses for this tool:

  • Enter new blog post pages into the tool before publishing as a quick check you have the target keyword density right for SEO purposes.
  • Enter the home pages of new SEO prospect sites for a quick on-page SEO analysis to show potential clients.
  • Run every page through the tool during the SEO requirements gathering phase to get an idea of how large a potential SEO project is going to end up.
  • Enter the URLs of potential employers to get a feel for their main products / services.
  • Run product pages through the tool to check how evenly various products are represented on the pages.

There are probably a lot more uses for the tool, but those are just what I came up with in 10 minutes. If you’ve got any more suggestions, please share them in the comments.

Hat tip to Terry for the link :-)

 

Are infographics a good investment for SEO purposes?

QuestionHi Kalena,

I’m the SEO for a large online employment agency well known across the US.

Our major competitor has been using a lot of infographics in their blog lately and it has paid off for them in terms of their social media presence and traffic to their site. Our company is about to hire someone who can design infographics for use on our Facebook page to see if they will also work for us.

I have two questions – firstly, the price range seems to vary widely for infographic design services. Can you recommend some good quality infographic design experts who charge reasonable rates?

Now for my second question. One of the design companies we are considering claims that infographics can contribute a lot to SEO efforts, especially since Google Panda and Penguin basically crushed any link building efforts we used to spend a lot of time on. My concern is that I don’t want my company to spend thousands of dollars on infographics only to find out later that they have no SEO benefit whatsoever. I would rather them spend the money to hire blog writers to get more content published on our site.

What is your opinion on this and do you think that having custom infographics designed would be money well spent?

Thank you
Mike

————————————–

Hi Mike

What a timely question! One of my clients is actually considering investing in infographics, after seeing the results they have had on traffic levels for one of their regional sites in Asia.

In terms of SEO benefit – yes infographics can contribute to SEO – assuming you design them with search engines in mind. By that, I mean pay close attention to the title and headings on your infographic, the keywords used in your filename, the tags you use to categorize it and the format it is saved as. As social media goes hand in hand with SEO strategy these days, it makes sense to invest in content that will increase your social media reach and therefore create more links back to your site.

If you save your infographic as an image, be sure to include a logical alt img attribute including relevant keywords to describe the content when you embed it. If you embed it in a web page, you can have more control over the optimization of that page and the way it is shared, so I would definitely recommend that. Embedding it in a page also ensures that when you share it, people are taken back to your site, rather than viewing it on another platform.

If you have a Facebook page for your company, you could consider embedding it / sharing it there, as long as that is where you want the traffic to end up – this will be of more indirect SEO benefit – the logic being that people will eventually end up on your site after spending time on your Facebook page / reading about your products and services. My recommendation would be to embed it on your site/blog and then share the post via your social networks.

Whether you share it as a static image or a blog post via social networks, remember to tag it thoughtfully (Facebook) and use a short tweet description (Twitter) to enable others to retweet it without having to edit your description. Same rules for Pinterest – use popular, related category tags to ensure you get as many re-pins as possible.

If you use one of the new Infographic creation tools online like Piktochart (see below), your infographic may have an interactive layer embedded that allows you to enter search engine indexable content such as keywords and a description. This means that search engines will be able to crawl the content of your infographic as they crawl your web page.

Now, as for the other part of your question about whether I can recommend any good quality infographic design experts, I actually I did some research for my client about Infographics recently, to see if there were any online apps that could create them easily. It turns out there are several.

Here are the best ones I’ve found:

1) Infogr.am – this is super easy to use and free. I was able to help my son create an infographic for his homework within about 20 minutes. It includes a few basic templates to choose from and straight-forward functionality to produce something very quickly. It publishes direct to Facebook, Twitter, Pinterest or you can simply share on the web via URL.

2) Piktochart – I like this one the best – it has high resolution graphics, hover tools, some neat interactive elements, an easy to use interface and even built in SEO. Only problem is the free version comes with just 6 themes and layers a watermark over the top, so there really is no choice but to go the Pro (paid) version to get over 100 themes/templates and remove the watermark. However at USD 29 per month or 169 per year, the price is reasonable to justify this.

3) Visual.ly – this is probably the most sophisticated of the three – it has different free/paid versions for different consumer markets and lots more templates and design styles to choose from. You can publish direct to Twitter, Facebook and Pinterest or you can download your creation. You can quickly create infographics based on 2 or more competing hashtags, Twitter accounts or existing web pages as well. It also has a built-in marketplace if you want to high an Infographic designer who specialises in using Visual.ly if you need help creating your own infographics.

Hope this helps!